TOP  NOTATION BASED ON THE SPECIFIED COMMERCIAL TRANSACTION ACT

Business Operator

Tokyu Resorts & Stays Co., Ltd.

Representative

Toshihiro Awatsuji, President

Location

Shibuya Dogenzaka Tokyu BLDG
1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043 Japan

Telephone Number

+81-3-6455-5600

Operating Hours

9:30 AM - 18:30 PM (Closed on Saturdays, Sundays, and national holidays)

Email Address

stay@tokyu-rs.co.jp

Price of Service

Depends on each plan. (Please refer to each plan for details.)

Service Date

This is the date when your reservation has been confirmed.

Payment Method

*For online payment in advance by credit card.
Visa, MasterCard, American Express, UC, TOP&CARD, JCB,UnionPay and Diners Club Card

Additional Surcharges

None

Cancellation

  Same-day/
No-show
1 day before 2 days before 10 days before 20 days before
1-14persons 100% 80% 50% - -
15 or more persons 100% 80% 50% 20% 10%

(Based on Accommodation Clause)

For further details, please refer to the following link.

Ministry of Economy, Trade and Industry Guidelines

http://www.no-trouble.jp/#1232095829427