2024.065

July 21, 2024: Notice of relocation of JR Shibuya Station ticket gates

July 21, 2024: Notice of relocation of JR Shibuya Station ticket gates

Thank you for your continued patronage of Tokyu Stay Shibuya Shin-Minamiguchi. The Shin-Minami ticket gate at JR Shibuya Station will be relocated fr...

Read More

2023.1228

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

Regarding the malfunction in Tokyu Resorts & Stay SMART CLUB membership ranks and point allocation updates

We sincerely appreciate your continued use of Tokyu Resorts & Stay SMART CLUB. It has come to our attention that there is a malfunction in the update...

Read More

2023.0127

Notice of Housekeeping Services change

Notice of Housekeeping Services change

From February 1, 2023, the Housekeeping Services for consecutive nights has changed.Check here for details ...

Read More

2022.075

New laundry products in hotel rooms

New laundry products in hotel rooms

Thank you for choosing Tokyu Stay. We appreciate your loyalty over the years. For users of in-room Washer/Dryers, we will provide Laundry Detergent ...

Read More

2022.0224

Notice of end of breakfast service for "Jonathan"

Notice of end of breakfast service for "Jonathan"

Check here for details...

Read More

2020.0625

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Extension of Temporary Closure at「TOKYU STAY Sapporo」

Please note that 「TOKYU STAY Sapporo」which has been temporarily closed since 15th April will be extending its temporary closure for the foreseeable fu...

Read More

2020.0622

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Precautionary Measures Taken at Tokyu Stay for Our Guests to Stay Safe During COVID-19

Check here for details...

Read More